Return Policy

RETURN POLICY

Last updated October 01, 2017

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@knowopportunity.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Know Opportunity Attn: Returns RMA #

375 Redondo Ave, #476

Long Beach, CA 90814

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange.

EXCEPTIONS

The following items cannot be returned or exchanged:

  • Curriculum or other digital products

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

● Discounted items are FINAL SALE and cannot be returned.

● Products must not be abused or show any signs of ware

● Products must have all original pieces included, including Income Statement sheets

 

QUESTIONS

  • A $7.50 restocking fee will be charged for all qualified returns